Terms of Service

SaaS provider

Jakob Klingels, Einzelunternehmen, Ohlsdorfer Straße 90, 22297 Hamburg, jakob.klingels@web.de

A consumer is a natural person acting predominantly outside their trade or profession. A business user acts in the course of that activity when entering into the contract.

Readoc

Text recognition (OCR)

Automated processing that can extract details from uploaded invoices, receipts and other documents. Results may be incomplete or inaccurate.

Confirmation

You review and correct the extracted details before requesting an export.

Archive of earlier checks

Provenance checks saved before discontinuation can be viewed read-only and deleted until their individual expiry dates. New checks of this kind are not available.

You are responsible for checking extracted details against the original. An export is provided only after your confirmation. The service is not bookkeeping or tax advice, and its results are not a professional or tax review.

The credit cost is shown before upload. One credit is consumed for a successful processing; if processing fails, the reservation is returned. An automated result may still be incomplete or inaccurate and must be reviewed by you.

A document can be tried free of charge without an account, within a limited allowance; the result is only displayed and not stored. Saving, correcting, exporting and buying credits require an account. A free account agreement is formed when registration is accepted. Product pages are an invitation to order.

Immediately before a paid order, the product, the credits included, the total price including VAT and — for Pro — the billing interval, automatic renewal and cancellation options are clearly displayed. A paid order is placed only via a button that unambiguously states the obligation to pay.

After successful payment you receive a confirmation on a durable medium by email. It contains the product, price, the parties involved, the applicable terms and withdrawal versions, any declaration you made about early performance, and the receipt link.

Credits are prepaid or granted units of use for Readoc services. They are not money, e-money or a financial instrument, bear no interest and are not freely transferable. They cannot be redeemed for cash; mandatory withdrawal, refund, conformity and damages rights remain unaffected.

Purchased credits

from one-time credit packs. They do not expire while the account exists.

Subscription credits

from successfully billed Pro periods. Unused subscription credits roll over and remain usable in the Free account after an ordinary cancellation.

Promotional credits

including signup and goodwill grants. They expire only if a concrete date was clearly shown when granted; without such a disclosure they do not expire.

Consumption order: earliest-expiring promotional credits first, then non-expiring promotional credits, then the oldest subscription credits, and finally the oldest purchased credits. Within a class, oldest first. The account shows the total balance and the source of the remaining credits.

Credits are granted only after a verified payment webhook. On a refund, only the credits still remaining from that specific purchase are reclaimed. Services already used do not create a negative balance or an automatic debt; any statutory compensation is calculated solely under the withdrawal notice.

Pro begins when the first payment is confirmed and renews automatically for one month at a time until cancelled. Ordinary cancellation is possible at any time effective at the end of the current billing period; the confirmed end date is displayed and confirmed electronically. There is no minimum term beyond the current month.

When the subscription ends the account returns to Free. Existing purchased and subscription credits remain usable. A failed renewal payment grants no new monthly credits; existing credits and statutory rights are unaffected.

Consumers generally have a fourteen-day right of withdrawal from contract formation under the separate withdrawal notice. Access to the application and starting document processing do not by themselves change that right.

Consumers may declare a withdrawal at any time through our public electronic withdrawal function and cancel a Pro subscription through the continuously available public cancellation process under § 312k BGB. Neither requires signing in. The equivalent functions are also available in the account.

Statutory conformity rights for digital products remain. Refunds are handled operationally with Lemon Squeezy; its merchant-of-record role does not remove claims against the party actually responsible.

The following are prohibited in particular:

• submitting content you are not authorised to have processed, and infringing rights or confidentiality
• malware, automated overload, and circumventing quotas, credits or security measures
• forging documents or deliberately misrepresenting their contents

A material or repeated breach may lead, after a proportionate warning where possible, to restriction or termination for cause.

Text recognition may omit, misattribute or misread details. Readoc does not guarantee that automated results are complete or accurate. You must check the details against the original; statutory rights for digital products remain unaffected.

Readoc is liable without limitation for intent, gross negligence, culpable injury to life, body or health, under product liability law, for fraudulent concealment and within the scope of express guarantees. For slight negligence affecting an essential contractual obligation, liability is limited to the foreseeable loss typical of the contract. Otherwise liability for slight negligence is excluded. Mandatory consumer rights are unaffected.

German law applies, excluding the CISG, without depriving consumers of mandatory protections in their country of habitual residence. The contract language is German; the English version is provided for English-language use, and mandatory law remains unaffected.